Folk & Acoustic Musical Instrument Specialists

Welcome to our UK & International Website


Company Information > Contact Page


To place an order:

Telephone: +44 (0)333 800 9500 (local rate from UK landlines)
or +44 (0)1903 203033 (may be cheaper from abroad or from mobile phones)
Fax: +44 (0)1903 210011
P.O. Box 4707, Worthing, BN11 9JA, U.K.

General Correspondence:

Telephone: +44 (0)1903 203399
Fax: +44 (0)1903 210011
P.O. Box 4707, Worthing, BN11 9JA, U.K.

Contact our shop staff:

Please fill in our Feedback Form!

And if you need to talk to a human, here are some people who may be able to help with any problems:

Katie Tremlett / Nicola Rain
(Mail Order Sales & Customer Service):

Nicola Rain
(Head Office Manager):

Pete McClelland
(Managing Director):

FAQs - Some answers to questions we get asked fairly often

You're still welcome to contact us if you didn't find the information you needed here.

Buying your Secondhand Instruments

We buy some instruments outright if the price is right, and we'll consider a trade-in for almost any instrument. We also take lots of instruments on a commission basis, which means the owner gets 2/3 of the agreed selling price once the instrument has sold and the new owner is happy with it. If you would like to get an idea of which of these options would be best for you, and the value of your instrument, please contact your local branch ( We'll always need to see the instrument to put a definite price on it, but we can give you an indication over the phone or by email of whether it's worth bringing in to the shop.

How much does shipping cost to your location?

The fastest way to find out how much postage will cost is to add the item you are interested in to the shopping basket, then view the basket. Towards the bottom of the screen you can select your delivery country, and enter a postcode. Then all the delivery options, times and prices for your destination will be listed on the screen. You choose which option you want to go for on the final checkout page.

How can I choose the right instrument for my needs and who should I ask?

We have compiled a lot of information about all kinds of instruments in our Instrument Info Source. If you don't find the answer you need there, you can contact us by phone or email for advice, or best of all come into one of our shops! We have listed the particular areas of expertise of each of our sales staff so you can pick the best person to ask!