HOW TO ORDER
Links around the catalogue and price lists:
FRONT PAGE ONLINE SALES COMPLETE PRICE LIST ORDER FORM

  • Visit our Shops If you are in England there is a Hobgoblin Shop near you! Go and try for youself.

    Hobgoblin Mail Order - How it Works

    If you can’t get to one of our shops, our famous Mail Order service is the answer. We can send goods almost anywhere in the world, and we welcome export orders. When we receive your order we will deal with it promptly, the majority of catalogue lines are in stock at any one time, but if there is any delay we will write to you with an estimated delivery date. Small packets are sent by Royal Mail to all destinations. Larger parcels by Parceline to UK and Europe addresses, and by Parcelforce to everywhere else. Delivery In Europe will normally be within 10 days from receipt of your order. A UK Next Day service is available at extra cost. If you order online, but want the next day service, please phone to confirm your order, otherwise we can't guarantee that you will get it the next day.

    All our goods are fully guaranteed, new goods for 1 year, secondhand for 6 months, and you can return mail order goods, during the first week you have them if you are not satisfied with them (except custom made instruments and special orders). Notify us first, and ensure that the goods reach us in good condition. If you are buying a one off item, you can phone and reserve it for a week while your payment is in the post. If you need time to organise full payment, send 25% deposit, we’ll hold goods for up to a month.

    We accept Access (Mastercard) Visa, Amex and Switch, Travellers Cheques. Written quotes available on request)

    Please contacts us regarding school and trade sales.

    We reserve the right to change prices & specifications at any time without notice. Errors and Omissions Excepted.

    Placing your Order

    Online Shopping:

    You can now order securely online. Just go to the item you want and click on "add to shopping cart". You can keep coming back to the catalogue adding or deleting as many items as you like before deciding to buy. You are not committed to the purchase until you get to the confirm order screen and click the confirm order button, so it is safe to experiment! We still take orders by Phone, Fax, Post & Email too.

    By Post:
    P.O. Box 4707, Worthing, BN11 9JA, U.K.

    Complete the order form. Use the postage rate chart below to find the amount for the largest item on your order, smaller items can be included at no further postage cost. Enclose your cheque, P.O., or cash, or fill in your Mastercard, Visa, Amex or Switch number on the order form. For foreign orders, Credit Card, Postgiro or Bank Draft are the best methods of payment. Full payment in Sterling must be received before the goods are despatched, cheques should be made payable to Hobgoblin Music.

    By Email:
    post@hobgoblin.co.uk

    Just Email us with a list of the items you want, your postal address and phone number. Please quote your credit card number, expiry date, and the catalogue numbers of the items. If you are worried about security, either split your number up into 2 separate parts in the message, or send 2 messages each with half of the number.

    Sales Enquiries are dealt with on: post@hobgoblin.co.uk
    To request a printed catalogue: catalogues@hobgoblin.co.uk Don't forget to tell us your postal address!

    By Phone:
    Tel. 0845 130 9500 (Local Rate)

    (+44 1903 203033 from abroad)

    Just phone and tell us what you want, quoting your credit card number and the catalogue numbers of the items.

    By Fax:
    01903 210011

    (+44 1903 210011 from abroad)

    You can send your credit card order by Fax. Just fax a copy of the order form. Use the postage rate chart below to find the amount for the largest item on your order, smaller items can be included at no further postage cost.

    PLEASE ALLOW 10 DAYS BEFORE PHONING ABOUT NON DELIVERY
    (except when next day shipping has been requested)

    Postage and Packing Rates

    (All amounts stated in Pounds Sterling)
    UK Highlands EURest of Rest of
    Mainland CI and NI Europe World
    Books, CDs, Flutes, Items up to 1Kg. or £25.00 3.00 3.00 7.50 7.50 15.00
    Instruments and Cases, orders over 1Kg or £25.00 7.50 16.00 18.50 20.00 *
    Harps (other than 22 string knee harps) 12.00 20.00 25.00 75.00 *
    * At cost, please contact us for a quote
    Upgrade to priority UK next day service is an extra £5.00. This gets your order to the top of the pile and out the same day guaranteed. However all UK orders are sent by 24 hour service anyway and will normally arrive well within the promised 10 days.

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